From the perspective of the Veteran or Service Member, their interaction is completely contained within a mobile phone application. There is no waiting room, hotline to call, confirmation of status, or computer registration.
On the back end of the application, only Peer Supporters who have marked themselves as “available” are visible. Users are then able to view all the available Peer Supporters’ profiles and then select the Peer Supporter that they feel is the best match.
This is completely up to you. After you are paired with an user, the app will automatically mark you as “unavailable”, meaning that you won’t be visible to new users. If you’d like to work with multiple users, at any time you are welcome (and encouraged) to change your status to available so that users have the opportunity to pair with you.)
Sound Off will at all times maintain an E&O liability insurance policy with aggregate $5 million coverage, and Sound Off will provide coverage to affiliated Clinicians and Peer Supporters of the Sponsoring Organization as additional insureds. This insurance is secondary to any insurance the Clinician maintains him/herself.
5 Tanielian, T., Jaycox, L, Schell, T., Marchall, G., Burnam, M., Eibner, C.,… Vaiana, M. (2008). Invisible Wounds of War: Psychological and Cognitive Injuries, Their Consequences, and Services to Assist Recovery. RAND Center for Military Health Policy Research. doi: 10.7249/mg720.116 Department of Veterans Affairs, Veterans Health Administration. 2018. “VA National Suicide Data Report 2005 – 2016.”
The appearance of U.S. Department of Defense visual information does not imply or constitute DOD endorsement.
SOUND OFF INC IS A TAX EXEMPT 501C3. OUR EIN IS 46-4875047.
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